BOAT DEK WARRANTY
The BOAT DEK limited warranty grants you specific legal rights, and you may also have other rights as required by the New Zealand Consumer Guarantees Act.
The limited warranty supersedes and replaces any previous warranty offered to the buyer.
WARRANTY COVERAGE:
During the Warranty Period, as defined below, we warrant that the product will be free from defects in materials and workmanship, and excessive fading or polymer degradation resulting from defective materials.
EXCLUSIONS:
This limited warranty does not cover any damage to the product due to:
1. Installation of the product onto any surface;
2. Adhesion of the product to a boat deck or any other surface to which the product is applied;
3. Deformation, fading, discoloration, or polymer degradation of the product resulting from non-defective materials;
4. Exposure of the product to temperatures in excess of 73C, which may occur as a result of the amplification of sunlight from reflective surfaces or the passing of sunlight through a refractive medium such as windshields or other structures;
5. Failure to follow the product instructions or perform preventive maintenance;
6. Modifications to the product; (g) Unauthorized repair;
7. Normal wear and tear; or
8. External causes such as accidents, abuse, or other actions or events beyond our reasonable control.
PERIOD OF COVERAGE:
This limited warranty starts on the date of your purchase and lasts for thirty-six (36) months (the "Warranty Period"). The Warranty Period is not extended if we repair or replace the product. We may change the availability of this limited warranty at our discretion, but any changes will not be retroactive.
REMEDIES UNDER THE WARRANTY:
With respect to any defective product during the Warranty Period, we will, at our sole discretion, either repair or replace the product. You must pay for the shipping fees of the defective product to us, as well as the shipping fees for the return of the repaired or replacement product to you. This is your sole and exclusive remedy, and if this remedy fails its essential purpose, then your remedy shall be limited to the purchase price of the product.
HOW TO OBTAIN WARRANTY SERVICE:
To obtain warranty service during the Warranty Period, you must contact customer service by email at sales@boatdek.co.nz to obtain a warranty claim number. During this process, you may be asked to submit images of the defective area for evaluation. If deemed defective by us, we will repair or replace the defective product in accordance with the terms of this limited warranty.